We at EZY Street Hub Pvt. Ltd. strive to provide products that meet your expectations. If you are not fully satisfied with your purchase, our Refund Policy helps ensure a smooth process.

1. Eligibility for Returns

  • Returns must be requested within 7 days of delivery.
  • Items must be unused, undamaged, and in original packaging.
  • Certain items like innerwear, cosmetics, and personal care products are non-returnable due to hygiene reasons.

2. Return Process

  • Contact us at ezystreethubpvtltd@gmail.com or +91-8091554500 to initiate a return.
  • Provide your order details and reason for return.
  • Once approved, ship the product back to our return address (provided at the time of approval).

3. Refunds

  • Refunds will be processed once we receive and inspect the returned product.
  • Refunds are credited to the original payment method within 7–10 business days.
  • Shipping fees (if any) are non-refundable.

4. Replacements

If you receive a defective or wrong product, we will replace it at no additional cost. Replacement is subject to product availability.

5. Damaged or Missing Products

Report damaged or missing products within 48 hours of delivery with proof (images/videos). We will arrange a replacement or issue a refund as applicable.

6. Cancellation Policy

  • Orders can be canceled within 24 hours of purchase before they are shipped.
  • Once shipped, cancellations are not possible.

7. Exceptions

We reserve the right to reject returns if:

  • The product is used or damaged by the customer.
  • The return request is raised after 7 days.
  • The product falls under non-returnable items.

8. Contact Us

For return & refund assistance:
📞 Mobile: +91-8091554500
📧 Email: ezystreethubpvtltd@gmail.com
🏠 Address: Sundernagar-1, MLSM College Road, Distt. Mandi, HP, India, Pin-175018

We want every shopping experience at EZY Street Hub Pvt. Ltd. to be satisfying, safe, and convenient. Our Refund Policy ensures fairness and transparency for all customers.